Payments & Safety

  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

  • Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

    Learn more about our store's safe checkout experience (powered by Shopify) here .

  • For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here .

Shipping & Delivery

  • Domestic shipping can take up to 5 business days.

    Foreign shipping could take up to 14 business days.

    Due to global supply chain challenges, shipping times could be longer than usual.

  • Riceverai una conferma via email non appena il tuo ordine sarà stato elaborato e affidato al corriere.

  • Shipping rates can vary depending on your region and are calculated at checkout.

    Here are the full details of our Shipping Policy .

  • Sì, spediamo nella maggior parte dei Paesi dell'Unione Europea, inclusi Austria, Belgio, Bulgaria, Croazia, Cechia, Danimarca, Estonia, Finlandia, Francia, Germania, Grecia, Ungheria, Irlanda, Lettonia, Lituania, Lussemburgo, Malta, Paesi Bassi, Polonia, Portogallo, Romania, Slovacchia, Slovenia, Spagna e Svezia.

    Le spedizioni verso l'Unione Europea richiedono generalmente 3-5 giorni lavorativi.

    • €7,90 per ordini inferiori a €150
    • Gratuita per ordini superiori a €150

  • Yes, we ship our products all over the globe.

    Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

  • Per gli ordini spediti al di fuori dell'Unione Europea potrebbero essere applicati dazi doganali, imposte di importazione o altre tasse locali determinate dal Paese di destinazione. Tali costi non sono inclusi nel totale dell'ordine e sono a carico del cliente.

  • A full list of all of our shipping areas can be found here .

    If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

  • Il corriere effettuerà un nuovo tentativo di consegna oppure fornirà istruzioni per il ritiro presso il punto di raccolta più vicino, se disponibile.

  • Durante periodi di elevata richiesta, saldi, lanci di collezione o per le consegne verso isole e località remote, i tempi di consegna potrebbero essere leggermente più lunghi.

Returns & Refunds

  • Yes, we offer full and partial refunds.

    Please inquire for more information about our Refund policy.

  • A refund request can be submitted within a month after the purchase is made.

  • In the case when the product and packaging are unopened and undamaged , you are eligible for a full refund.

    In the case when the packaging has been opened and the product has been used , you are eligible for a partial refund.

    In the case when a product has been damaged , and the damage is not covered by your warranty, you are not eligible for a refund.

    Please check our Terms of Service to see if you're eligible for a refund.

  • When an order does not include free shipping, all shipping costs (including return shipping) are handled by the customer.

  • When an order includes free shipping, only the cost of the return shipping is handled by the customer.

  • Al momento non offriamo cambi diretti. Se desideri una taglia diversa, ti consigliamo di effettuare il reso dell'articolo e procedere con un nuovo ordine.

Come effettuare un reso

Compila il modulo qui sotto per inviare la tua richiesta di reso.