Payments & Safety

  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

  • Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

    Learn more about our store's safe checkout experience (powered by Shopify) here .

  • For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here .

Shipping & Delivery

  • Domestic shipping can take up to 5 business days.

    Foreign shipping could take up to 14 business days.

    Due to global supply chain challenges, shipping times could be longer than usual.

  • Riceverai una conferma via email non appena il tuo ordine sarà stato elaborato e affidato al corriere.

  • Shipping rates can vary depending on your region and are calculated at checkout.

    Here are the full details of our Shipping Policy .

  • Yes, we ship our products all over the globe.

    Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

  • A full list of all of our shipping areas can be found here .

    If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

  • Il corriere effettuerà un nuovo tentativo di consegna oppure fornirà istruzioni per il ritiro presso il punto di raccolta più vicino, se disponibile.

  • Durante periodi di elevata richiesta, saldi, lanci di collezione o per le consegne verso isole e località remote, i tempi di consegna potrebbero essere leggermente più lunghi.

Returns & Refunds

  • Yes, we offer full and partial refunds.

    Please inquire for more information about our Refund policy.

  • A refund request can be submitted within a month after the purchase is made.

  • In the case when the product and packaging are unopened and undamaged , you are eligible for a full refund.

    In the case when the packaging has been opened and the product has been used , you are eligible for a partial refund.

    In the case when a product has been damaged , and the damage is not covered by your warranty, you are not eligible for a refund.

    Please check our Terms of Service to see if you're eligible for a refund.

  • When an order does not include free shipping, all shipping costs (including return shipping) are handled by the customer.

  • When an order includes free shipping, only the cost of the return shipping is handled by the customer.

  • Al momento non offriamo cambi diretti. Se desideri una taglia diversa, ti consigliamo di effettuare il reso dell'articolo e procedere con un nuovo ordine.