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Frequently Asked Questions
Check out our FAQ Page
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Our orders are processed within 1–2 business days.
Shipping usually takes:• Italy: 1–3 working days
• Europe: 3–5 working days
• International: 3–5 working days
You will receive an email with tracking information as soon as your order ships.
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We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with the original tags attached.
To start a return, please visit our Frequently Asked Questions page and scroll to the bottom, where you’ll find the return request form.
For any additional questions, you can contact us at info@axeliashop.com.
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Each product has a size guide and dedicated fitting notes. If you have any questions, contact us: we'll help you choose the perfect size for you.
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We accept credit cards, PayPal, and other secure payment methods available at checkout. All transactions are protected and encrypted.